Glenn is a highly respected authority in the contact centre market. He has over 25 years’ experience in Asia Pacific, the US and Europe in various businesses management roles in the contact centre industry within start-ups, high growth companies and at senior and Board level in billion dollar turnover businesses.
This, and his wide industry experience – from childcare to fibre-optics to global contact centres – means that he now holds executive roles for new and emerging companies.
Glenn loves discovering great wines from lesser known vineyards of Languedoc Roussillon.
During 25 years’ direct marketing experience, of which 20 years were within the contact centre outsourcing industry, John has delivered high profile contact centre solutions for leading brands.
John advises UK government on the national call centre skills agenda and competitiveness in international markets.
Today, John is recognised by the Payment Card Industry Standards Security Council as a world authority in Secure Telephone Payments.
Last, but not least, John competes nationally and internationally in an Olympic sailing class.